Privacy Policy

Speed ​​Park – TORCY (“We” or “Us” or “Our”) operates the website https://speedpark.fr/torcy/ (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the Site. We use your personal information only to provide you with a booking service, improve our services, and optimize the customer experience. Your personal data and security are of utmost importance to us, and we are fully committed to ensuring that we meet data protection standards. If you are not satisfied, you will not return or promote our brand. By using the Site, you agree to the collection and use of information in accordance with this policy.

How is the information collected?

We collect information when you:

• make a reservation online
• Make a payment on our website or upon receipt at SPEED PARK TORCY
• Contact us directly by email, phone, or mail.
• Browse and use our site
• We also collect information from third-party sites, such as advertising platforms.
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What data is collected and how is it used?

• Booking details

When you use our website, we may ask you to provide certain personal information that can be used to contact or identify you. This information may include, but is not limited to, your first and last name, email address, and phone number. All requested information is used to allow us to make a reservation for a service at SPEED PARK TORCY, to automatically send you confirmation to your email address, to send you gift vouchers, or to respond to information requests. If you do not provide this information, we may not be able to provide you with our services. During the booking process, some additional optional information may be requested. This information is used by SPEED PARK TORCY for internal marketing purposes.

The booking data for future services is saved at SPEED PARK TORCY To ensure continuous service in the event that our booking system becomes temporarily unavailable, saved data is stored locally.

• Payment data

We delegate the management of payments and payment data to our secure service providers so they can provide us with their services (such as payment processing and security, and fraud prevention). SPEED PARK TORCY employees have no access to any personal payment data. No payment data is stored at SPEED PARK TORCY.

Cookies and statistics

Like many website operators, this Site uses cookies so that we can provide you with a better service. Cookies are small text files that remain on your computer. They include, among other things, information about the pages you visit online.

By using our services, you agree to our use of these tools unless you disable them in your browser settings. Please note that deleting cookies from your browser's menu may cause problems using some websites, including ours.

The data collected may include information such as your computer's IP (Internet Protocol) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics. In addition, we may use third-party services such as Google Analytics, Facebook, Instagram, or other social networks that collect and analyze this data.

The information we collect is used for various purposes:

• To measure traffic and compile statistics
• So that we can optimize the Site for your device and thus improve the user experience on our Site
• In order to provide our customers with relevant and personalized offers
• We use information relating to user activities and technical data to limit different types of abuse of our services (example: scams and spamming).
• In order to better understand user behavior, and thus improve the functionality, experience and content of the Website.

• Direct Marketing

If you have opted to receive the SPEED PARK TORCY newsletter (promotional offers and news), we may use your personal information to contact you by email or other means. Otherwise, you will not receive this information.

• Other data

As part of its hosting, backup of our Site and storage of our databases missions, our IT service provider IONOS may access some of your information (example: data sent by email, by contact form, etc.).

The site may contain hyperlinks to third-party websites. The operation of these websites is outside the control of SPEED PARK TORCY. The company accepts no liability for any damage resulting from the use of these sites.

What is the data retention period?

The data we collect will not be kept longer than necessary with regard to:

• Our contractual and reciprocal obligations
• Legal requirements
• Our legitimate interests

We delete or anonymize your information for security reasons when we have achieved the purposes for which it was collected or if you request us to do so.

Generalities

We ensure that the personal information you provide is not misused and is processed in accordance with the new French Data Protection Act (Loi Informatique et Libertés) published in the Official Journal on June 21, 2018. The security of your personal information is important to us, but we remind you that no method is 100% reliable and secure. Therefore, we cannot guarantee its absolute security.

This privacy policy became effective on November 01, 2018, and will remain in effect unless its provisions are changed. In that case, a new policy will be posted on this page and will replace the previous one on the date of its publication. SPEED PARK TORCY reserves the right to update or modify its privacy policy at any time. It is your responsibility to check it periodically. Your use of the Site after we have posted changes will constitute your acceptance of those changes. If we make significant changes to this privacy policy, we will notify customers by posting a notice on our website.

We remind you that you have the right to access, modify, rectify, and delete your personal data (in accordance with the new French Data Protection Act published in the Official Journal on June 21, 2018). To do so, you must send a request to FBA by mail or email, accompanied by proof of identity, the subject of the request, and a valid email address to which we can send a reply.

If you have any questions regarding our privacy and data management policy, please contact our team at the following email address: direction.torcy@speedpark.fr